Cover Design Frequently Asked Questions T
Do You Have
an affiliate program ?
Ecovercreative had an affiliiate program before. Due to the nature
of the business ( time intensive ) ,the program had to be stopped
because it presented a lot of problems in running it.
How
much do you charge?
Marketing
Graphics are like every other thing in life: You get what you pay
for...Quality doesn't come cheap.
You get the picture. But....at the same time, we believe we do offer
some of the best value on the Web for professionally designed marketing
graphics. All prices are in USD
Click
Here to view Our Prices
How
do you accept payment?
We
accept payment by Paypal. PayPal is a premier credit card processor
whose
secure servers use the latest technology to handle your credit card
payments securely
and safely. We won't ever see your credit card details !
Where
are You located?
Ecovercreative is located in a little village that is 20 minutes
from London, England, United Kingdom
How
long does it take to complete an order?
It
takes about 3-12 days depending on the volume of work at the time
and the
type of order made. Also please bear in mind that I am a busy mother
of 3 kids under 6 years old
I will usually let you know within 24-48 hrs how long I expect to
do the job for.
If we are absolutely swamped with work, then you will see a red
blinking notice on the order / Home page.
What
if I don't like the work you've done?
That
is very unlikely because We will work with you every step of the
way to create a design that
you will be happy with. If you are still not happy, We will revise
the designs to suit your taste.We will only complete the design
when you give us the final go ahead.
How do I order ?
Its easy as A -B - C. Just go to the ecover
design order page,
A, choose the package you want,
B, complete payment by paypal,
C, then fill out some details about what type of
ecover you want
That's all !
Do
you offer refunds on orders?
Because
the nature of our work is time and labour intensive, we're unable
to offer refunds on completed works.
Do
you offer discounts on bulk ordering ?
Yes we do offer discounts on large ebook cover
orders.
What
if I need my eCover Design by a specific date?
We will let you know if it will be ready when
you drop us a note and ask.
Can
You Send me the.psd files of my design?
Due to licencing and image copyright issues, we regret that we cannot
send you the orignal .psd files of your design.
Can
You set up my website, shopping Cart and so on ?
Our
specialty is graphic design. We do not upload webpages, set up shopping
carts or do any advanced programming on your website... However,
we will have everything ready for your programmer to complete.
I
live near the north pole, do you accept orders outside the United
Kingdom ?
Of
course we do. Because of the nature of the products, designs can
either be emailed in a zipped file, or downloaded via a specific
web page. If you want delivery by CD, contact us and we'll work
something out.
We also accept payment by Paypal which has secure global network
of more than 55 countries and regions, that buy and sell in multiple
currencies worldwide.
My
Question isn't here !
Visit our Contact
Page to ask your question, and we will reply as soon
as possible.
hnnsjsat's
It !
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